Privacy policy
1. Introduction
Liberty Bell Insurance (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following personal information from you:
- Name — to identify you and personalize our communications
- Email address — to send you information about our products, services, or your inquiries
- Phone number — to follow up on quotes, claims, or customer service requests
- Mobile opt-in data — when you consent to receive SMS/text communications from us
We collect this information when you voluntarily submit it through contact forms, quote request forms, or other interactions on our website.
We may also automatically collect certain non-personal information, such as browser type, IP address, pages visited, and time spent on our site, through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Generate insurance quotes and process applications
- Send you relevant information about our products and services
- Improve the functionality and content of our website
- Comply with applicable laws and regulations
4. SMS/Text Message Consent & Communications
By submitting a quote request, application, or other service inquiry through Liberty Bell Insurance, you authorize us to contact you via:
- SMS/text message
- Phone call
- Other communication methods
You may opt out of these communications at any time by replying STOP to any text message or by notifying us directly using the contact information below. Standard message and data rates may apply.
5. Mobile Opt-In Data Protection
We take your mobile privacy seriously. Mobile opt-in data and consent obtained for SMS/text communications will not be shared, sold, or rented to third parties for their own marketing purposes. This data is used solely to facilitate the communications you have authorized and to deliver the insurance services you have requested.
6. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share limited information only as necessary with trusted parties who assist in delivering our services, including:
- Insurance professionals such as agents, adjusters, appraisers, legal representatives, or investigators involved in application reviews, policy servicing, or claim support
- Affiliated agents and outside insurance carriers when comparison quotes are requested or to process and service your policy
- Repair facilities, inspectors, and claim service providers who help evaluate or restore insured property
- Operational partners who provide administrative, technical, or analytical support, including consumer reporting agencies used to verify relevant details
- Regulatory or legal authorities when required by law, subpoena, or investigation, or to protect our legal interests in cases of suspected fraud
Any information shared is limited to what is necessary for the service being performed and is handled in accordance with applicable privacy laws.
7. Health Insurance Clarification
When providing health insurance services, we follow applicable federal and state guidelines for protecting health-related information. Any such information is used solely to provide the services you have requested and is never shared beyond what is required to fulfill those services.
8. Website Analytics & Cookies
Our website uses cookies and analytics tools, including Google Analytics, to improve user experience and analyze website performance. These tools collect non-personally identifiable information about website usage such as pages visited, time on site, and browser type. You can adjust your browser settings to manage or disable cookie preferences; however, some features of our website may not function properly if cookies are disabled.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your personal information only for as long as necessary to:
- Provide insurance services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain agreements with clients and carriers
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or would like to opt out of communications, please contact us at:
Liberty Bell Insurance Mailing: 1217 W 44th Pl, Hialeah, FL 33012
Phone: 305-823-5578
Email: info@libertybellinsurance.net